FAQ

Trading Service

available questions (12)
How long does it take to upgrade the account from “Derayah Global” to “Derayah Global Plus”?

It takes 3 to 4 working days.

Is there a fee for upgrading the account from Derayah Global to Derayah Global Plus?

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Is there a minimum required to upgrade the account from “Derayah Global” to “Derayah Global Plus”?

Yes, it is required that the balance of the “Derayah Global” platform be at least $2,000 in order to be upgraded to “Derayah Global Plus”.

Is there any change in the platform or login data when upgrading the account from “Derayah Global” to “Derayah Global Plus”?

There is no change in the platform or login data. Additional services in “Derayah Global Plus” will be added to the same platform when the account upgrade is completed.

What are the trading commissions in “Derayah Global” and “Derayah Global Plus”?

You can find all commission details via the following link:

https://drstage.reno.systems/wp-content/uploads/2019/08/derayah_global_feesn.pdf

What is the authentication service through e-mail?

It is an alternative service to SMS text messages, so that you can choose to receive the password for authenticating your account through your e-mail, which is an additional alternative to authentication by text messages.

Can I open more than one wallet with Derayah?

Of course, you can open more than one wallet that is branched from your main wallet, and access it with the same entry data for the main wallet, and this is done easily by contacting customer service by phone, and within an hour or two the new wallet will be ready for trading.

What are the channels available for trading through the “Derayah Global” platform?

platform through a computer
application through smart phones
Phone by contacting the mediation team at 920024433

What is the difference between Derayah Global and Derayah Global Plus?

Some features and products will only be available in “Derayah Global Plus”, and in the link you will find details of the services provided in “Derayah Global” and “Derayah Global Plus”

https://drstage.reno.systems/wp-content/uploads/2021/11/Derayah-Global-Brochure-2021-Ar.pdf
How can I upgrade the account from “Derayah Global” to “Derayah Global Plus”?

You can do this by contacting your account manager or customer service to coordinate the signing of the account upgrade agreement.

How long does it take to upgrade the account from “Derayah Global” to “Derayah Global Plus”?

It takes 3 to 4 working days.

Are there fees for transfers between Derayah and Derayah Global platforms?

no; Free