FAQ

Trading Service

available questions (12)
How long does it take to activate Derayah Global?

Your account on the “Derayah Global” platform will be opened within two working days.

Is there a live price service on the “Derayah Global” platform? Is it for a fee?

There are many packages available, and the fees vary according to the package, and the main package fees that are usually used are $ 14.5 per month.

How can I transfer funds to the “Derayah Global” platform?

This is done easily and electronically, through the “Derayah platform”, where it initially requires a currency transfer from the riyal to the dollar, then a transfer from the dollar to the “Derayah Global” platform, from the transfers option in the “Derayah platform”.

How can I transfer funds from the “Derayah Global” platform?

This is also done easily and electronically, through the “Derayah platform”, and this is done through the “transfer” option, and then a withdrawal is made from Derayah Global.

Is Derayah Global platform available in Arabic?

Yes, you can trade through the “Derayah Global” platform in the Arabic language.

Can I benefit from the financing product via the “Derayah Global” platform or leverage and other features?

You can benefit from these and other services by upgrading your account from “Derayah Global” to “Derayah Global Plus”

How long does it take to upgrade the account from “Derayah Global” to “Derayah Global Plus”?

It takes 3 to 4 working days.

Is there a fee for upgrading the account from Derayah Global to Derayah Global Plus?

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Is there a minimum required to upgrade the account from “Derayah Global” to “Derayah Global Plus”?

Yes, it is required that the balance of the “Derayah Global” platform be at least $2,000 in order to be upgraded to “Derayah Global Plus”.

Is there any change in the platform or login data when upgrading the account from “Derayah Global” to “Derayah Global Plus”?

There is no change in the platform or login data. Additional services in “Derayah Global Plus” will be added to the same platform when the account upgrade is completed.

What are the trading commissions in “Derayah Global” and “Derayah Global Plus”?

You can find all commission details via the following link:

https://drstage.reno.systems/wp-content/uploads/2019/08/derayah_global_feesn.pdf

What is the authentication service through e-mail?

It is an alternative service to SMS text messages, so that you can choose to receive the password for authenticating your account through your e-mail, which is an additional alternative to authentication by text messages.