FAQ

Trading Service

available questions (12)
How can I transfer money from my account in Derayah Financial to my bank account when there are fees?

You can easily transfer to your bank account linked to the wallet for free without fees.

Can I add more than one bank account of mine and link them in my wallet to transfer to? And what are the procedures?

Of course, you can link all your bank accounts to your wallet with us in Derayah Financial, and this is done by contacting customer service on our phone 920024433.

Can I transfer from my wallet to my bank account at the time of market trading or are there specific transfer times?

Transfer from your Derayah portfolio to your bank account is available at any time, whether or not the market is open, subject to T+2 settlement periods.

What is the T+2 settlement period?

The security settlement means transferring the executed security from the seller’s investment portfolio to the buyer’s investment portfolio. Cash settlements refer to the process of transferring the value of securities for executed transactions from the buyer’s investment account to the seller’s investment account through the exchange members. More details about it can be found via the following link from the Tadawul website. Settlement in the Saudi market: https://www.tadawul.com.sa/wps/portal/tadawul/knowledge-center/about/settlement-cycle?locale=ar

Does this mean that I need to wait and not perform any transactions after the sale if I want to transfer part of the amount to my bank account?

Of course not, we have provided through the “Derayah platform” the future transfer service, through which the transfer amount is reserved “under settlement”, provided that it is transferred automatically after the settlement has expired, which enables the customer to freely trade in other amounts and not have to wait until the settlement is completed.

How many markets does Derayah Financial provide?

Derayah provides more than 22 Gulf, regional and international markets.

What are Derayah Financial’s trading platforms?

Derayah Financial offers two trading platforms, which are “Derayah Platform” and “Derayah Global Platform”. The Derayah platform enables you to trade in the local, Gulf and regional markets, while Derayah Global is the global trading platform

What are the available markets through “Derayah Platform”?

for the Saudi market

Saudi Stock Exchange (TASI)

Parallel Market (Nomu)

Sukuk and bonds

The United Arab Emirates

Abu Dhabi Securities Market

Dubai Financial Market

Nasdaq Dubai

The Egyptian Stock Exchange

Bahrain Stock Exchange

Muscat Securities Market

Kuwait Stock Exchange

How easy is it to trade in all of the above markets via the “Derayah Platform”?

You can easily trade in all markets through the “Derayah platform” on the same screen, without the need to switch between accounts or other platforms.

What is the mechanism for activating the markets to be traded through the Derayah platform?

The platform provides the possibility of activating the markets to be traded electronically and in real time, once the market to be traded is selected.

Is there a fee to activate the markets?

no; Free

Is there a need to transfer a currency between markets to trade it through the Derayah platform?

Most markets do not need this, as the platform provides the feature of using the currencies of other markets without the need to perform a currency conversion process, provided that the clearing process takes place at the end of the day. As for markets that do not have this feature, you can easily perform a currency transfer electronically and instantly.